Privacy Policy

Effective Date: August 17, 2026

Restore It Chicago respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit restoreitchicago.com, contact us, request services, or participate in our text messaging communications.

INFORMATION WE MAY COLLECT

We may collect information that you voluntarily provide to us, including your name, email address, telephone number, service address, information about your restoration or property needs, and other information you choose to provide through forms, email, telephone, or other communications.

We may also collect limited technical information when you use our website, such as browser type, device information, IP address, and website usage information through hosting, security, analytics, or similar technologies.

If you participate in our text messaging program, we may maintain your mobile telephone number and records relating to your SMS consent, opt-in, opt-out, and messaging status.

HOW WE USE INFORMATION

We may use information to:

• Respond to inquiries and provide requested services.

• Communicate regarding restoration services, projects, appointments, or account matters.

• Provide authorized FlowDesk workspace invitations, account notifications, recovery messages, and one-time verification codes.

• Operate, secure, maintain, and improve our website and business systems.

• Prevent fraud, abuse, unauthorized access, or misuse.

• Comply with legal, regulatory, carrier, and operational requirements.

SMS AND MOBILE INFORMATION

When you provide consent to receive text messages from Restore It Chicago, your mobile number and SMS consent information will be used only for the messaging purposes for which you provided consent.

We do not sell, rent, or share your mobile telephone number, SMS opt-in information, or SMS consent status with third parties for their own marketing or promotional purposes.

We may share information with service providers that assist us in delivering and operating our messaging services, such as communications platforms, telecommunications carriers, hosting providers, and other vendors acting on our behalf. Such information is shared only as reasonably necessary to provide, secure, or support the requested messaging service.

Consent to receive text messages is not a condition of purchasing restoration services.

Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out of text messages and HELP for assistance.

HOW WE SHARE INFORMATION

We may disclose information to service providers and contractors that perform services on our behalf, such as website hosting, communications, security, technology support, and business operations.

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect the rights, safety, security, or property of Restore It Chicago, our customers, users, or others.

We do not sell personal information for marketing purposes.

COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies and similar technologies to operate website features, maintain security, understand website usage, and improve the visitor experience. Your browser may allow you to control or disable certain cookies.

DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. No method of electronic transmission or storage can be guaranteed to be completely secure.

DATA RETENTION

We retain information for as long as reasonably necessary to provide services, operate our business, maintain appropriate records, comply with legal or regulatory obligations, resolve disputes, and enforce agreements.

YOUR CHOICES

You may contact us to request that we update or correct information you have provided.

For text messages, reply STOP to unsubscribe. You may reply HELP for assistance.

THIRD-PARTY SERVICES

Our website and services may use or link to third-party services. Those third parties may maintain their own privacy policies and practices, and Restore It Chicago is not responsible for the privacy practices of third-party websites or services that we do not control.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or our privacy practices, contact:

Restore It Chicago

Email: frank@restoreitchicago.com

Website: https://restoreitchicago.com