sewage backup facts
Plug your nose
Sewage backups are dangerous due to severe health risks from bacteria and viruses, the potential for electrocution if water is near electrical systems, and the inhalation of toxic gases. Safety precautions include evacuating the area, turning off electricity and water if safe, minimizing contact with sewage by wearing gloves and boots, and calling a professional plumber to address the backup and cleanup. Do not flush toilets or run water and ensure anyone exposed to the area washes hands thoroughly and separately.
sewage clean up
How We handle Sewage Backups
1. Emergency Response and Safety Protocol
We provide 24/7 emergency dispatch, and our certified biohazard cleanup team is on-site immediately to address the situation. The very first step involves ensuring the safety of all personnel and occupants by shutting off the water source, if necessary, and establishing strict safety protocols. We assess the scope of the sewage contamination, identifying all affected materials and areas where hazardous biological waste has spread, which is crucial for defining the containment zone.
2. Containment and Water/Waste Removal
To prevent the cross-contamination of clean areas, we establish a secure containment barrier using plastic sheeting and negative air pressure technology, effectively isolating the contaminated zone. Our technicians, wearing full personal protective equipment (PPE), then begin the heavy-duty removal of sewage and standing water using specialized submersible pumps and industrial vacuums designed for hazardous waste.
3. Controlled Demolition and Material Removal
Because porous materials like drywall, carpet, insulation, and particleboard that have contacted sewage cannot be effectively cleaned or sanitized, they must be safely removed and disposed of. We conduct controlled demolition to remove these unsalvageable materials down to the sub-floor and framing. All contaminated debris is double-bagged and handled as regulated medical waste, transported and disposed of in strict compliance with all local, state, and federal biohazard regulations.
4. Cleaning, Sanitization, and Structural Drying
All remaining non-porous surfaces—such as concrete, metal, and structural wood framing—are meticulously cleaned, scrubbed, and treated. We use powerful, commercial-grade, EPA-registered disinfectants and antimicrobial agents specifically designed to neutralize pathogenic bacteria, viruses, and other biological contaminants left by the sewage. Following sanitization, we install industrial-strength air movers and dehumidifiers to thoroughly dry the remaining structural materials to prevent any secondary mold growth.
5. Restoration and Final Clearance
Once the affected areas are fully cleaned, sanitized, and structurally dry, our reconstruction team manages the entire build-back process. This includes replacing all removed structural components, installing new drywall, flooring, and necessary finishes, ensuring the area is returned to its pre-loss condition. The final step involves a thorough inspection and, if necessary, scientific verification to ensure the area is completely hazard-free, safe, and ready for re-occupancy.